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Thank
you for your interest in our products.
Please read carefully the following terms and conditions.
Permit Requirement
No individual or company shall receive samples or wholesale prices
without presenting a valid Reseller Permit or License.
Bank Transfer
All wire transfers are subject to a $25.00 charge for each transfer made.
Checks
Checks that are returned for insufficient funds will be charged a fee of
$15.00.
Credit Cards
All Credit Card purchases are subject to a 3.5% surcharge.
C.O.D’s
All orders shipped C.O.D are subject to a $11.00 surcharge.
Discounts
For the discount to be applicable, you must pay the invoice in full
within ten days from the date of purchase.
Net 30 Day Terms
For Net 30 Days Invoices: (Upon approved credit)
Payments are due 30 days from Invoice Date.
Outstanding Invoices after 30 days from date of purchase will be subject
to a 3% late fee charge.
Order Revisions
If orders have been processed, there will be a 1% charge, not to exceed
$50.00, for any revisions that need to be made due to any changes
requested by the customer. Each request made will be charged.
Packaging
Customers that request special packaging will be charged a nominal
handling charge for the packaging.
Store Credit
Store credit must be used within 1 year of the credit memo’s issued
date(s).
RETURNS/REFUNDS
* No Returns or Refunds will be accepted after 30 days from the purchase
date.
* Authorization must be given before any items for return or refund will
be accepted. Please contact us for authorization. A valid reason is
required to receive authorization, and any shipment sent without
authorization will be rejected. Please also include in the shipment a
note indicating the issue(s) with the items.
* Full credit will be issued only for unopened containers (and unused CIS
including all supplied materials) within 30 days from purchase.
* Products that are returned should have shipping charges prepaid to the
designated ship to location for full credit.
* For a return you must also provide the Proof of Purchase, such as the
Invoice.
* An Inspection Fee of 10% will apply if containers are opened and unused
and have been returned within the 30 day return requirement.
* A 15% Restocking Fee will be charged for all approved returns.
We recommend testing a sample of the specific product purchased, before
distributing any merchandise. Remember that a return/refund must be
requested within 30 days of the purchasing date.
WARRANTIES
Ink 2000 Corporation agrees to replace any and only, defective ink,
compatible cartridges, and refill kits, purchased from us and returned to
us within a reasonable time. We are solely responsible for errors or
defects in our products. There are no other warranties.
Ink 2000 Corporation guarantees CIS to be free from defects in materials
and workmanship. A warranty period of 30 days from date of purchase is
provided. Within the warranty period, Ink 2000 agrees to repair or
replace any CIS that is deemed defective by Ink 2000. Any alteration,
misuse, abuse, or improper installation will void the warranty. Warranty
does not cover damage to the CIS from parts or supplies not manufactured
or supplied by Ink 2000 Corporation.
It is highly recommended that the Ink 2000 refill kits be used with the
CIS to guarantee the best performance.
Feel free to contact us with any questions:
Ink 2000 Corp.
19875 Nordhoff street,.
Northridge, CA. 91324
Telephone:
1-800-433-2786
818-882-0168
818-882-0268 fax
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